Support
Frequently asked questions
Everything growers ask us about FlightSensor™, from which crops it covers to setup and support.
Can I use FlightSensor™ on any crop?
While FlightSensor can be customized for nearly any crop, our primary focus is on nut farming. Contact us to discuss your needs and how FarmSense can help.
How does the FlightSensor™ work?
FarmSense technology can be customized to meet a crop’s specific insect monitoring needs. FlightPrint™ data can be gathered on any insect that flies through the sensor and aggregated for classification purposes. FarmSense holds the world’s largest aggregation of FlightPrint™ data.
How many FlightSensors will I need?
The number of sensors is determined by the type of crop you grow and which insects you need to monitor. Each FlightSensor typically covers 10 to 40 acres, depending on the crop and pest pressure.
Where can I purchase FlightSensors?
You can order FlightSensors online. If you have questions before ordering, contact us.
How can I sign up for a free trial of the FlightSensor™?
To request a free trial of the FlightSensor™, please contact us. Our team will be in touch with you to discuss trial availability and next steps.
I just received my FlightSensor™. What’s the next step?
Congratulations on your new FlightSensor™! To set it up, follow the QuickStart Guide included with your device, also available online. If you need further assistance, email our support team or call +1 909-258-9403.
How do I access the data collected by the FlightSensor™?
The FlightSensor™ transmits data to our cloud platform, which you can access through your personalized dashboard. This lets you monitor pest activity in real time from any device with internet access.
What kind of support does FarmSense offer for FlightSensor™ users?
FarmSense provides comprehensive support, including setup assistance, troubleshooting and ongoing customer service. You can reach us through our contact page, by email or by phone at +1 909-258-9403.
Still have questions?
Our team is happy to talk through your crops, pests and acreage.